Frequently Asked Questions

Frequently Asked Questions

Concorde Hotel Shah Alam

Accommodation

As one of the best 4-star hotels in Shah Alam, we offer 381 rooms across four categories. Our Deluxe Rooms (27 sqm) and Premier Rooms (29 sqm) feature a choice of King or Twin beds, with Premier Rooms offering contemporary design and city skyline views. Premier Terrace Rooms (35 sqm) have King beds with balcony terraces overlooking the Blue Mosque, while Premier Suites (71 sqm) feature King beds with separate living rooms ideal for families and honeymooners.

All rooms feature complimentary Wi-Fi, air conditioning, mini bar, hairdryer, in-room safe deposit box, and international direct dial telephones. Guests enjoy complimentary coffee and tea making facilities, television with local and satellite channels, plus private bathrooms with shower, bathtub, and personal toiletries.

Check-in time is after 15:00 & check-out time is until 12:00 noon. Early Check-In Deals are available as part of our room packages for guests requiring arrival flexibility. Please contact our guest services team for specific timing requirements.

Facilities and Experiences

We have Kilos Fitness Centre that operates from 7am-9pm on weekdays and 7am-8pm on the weekends, featuring a fully equipped gym, sauna room, lockers, towels, and qualified trainers. Our Level 3 swimming pool (7am-7pm daily) includes a main pool and a kids pool.

Absolutely. All rooms can accommodate 2 adults & 1 child (below 4 years old). An additional bed (at an additional cost) or baby cot can be accommodated in all rooms. We also offer a dedicated kids pool, Family Room packages, and spacious Premier Suites with separate living areas. Children under 4 years stay free when sharing with adults.

Meetings and Events

We provide 15 function rooms plus our Grand Ballroom (910.9 sqm), accommodating up to 1,200 (theatre-style) or 700 round table guests. Gallery Rooms (30-91.2 sqm) feature dedicated audio-visual equipment, while Patio Rooms offer versatile social spaces. The Orchid Room (65.4 sqm) accommodates up to 100 guests. Refer here for the full capacity chart for each type of room available.

Innovation Packages feature comprehensive event management by our experienced team. Synergy Packages provide venues with LED screen technology. Full Day Seminar Packages include venue, welcome refreshments, and buffet lunch. Half Day Seminar Packages offer essential amenities for shorter events.

Food and Beverages

Melting Pot Cafe serves local, American, and Continental cuisine, offering both buffet and à la carte options. Pavilion Terrace features traditional Malay design and Southeast Asian flavors. Crossroads Lounge offers a selection of cocktails and light bites. Grand Patio and Orchid Room accommodate special occasions with modern venues.

Yes. You may call 603 5520 8000 to make reservations for all our restaurants.

General Questions

We’re 45 minutes from Kuala Lumpur International Airport by car or taxi. For public transport, you may take the train and travel by Malaysia’s Express Rail Link (ERL) to KL Sentral for RM35 per person. Our concierge can also arrange professional limousine hire services for airport transfers.

Contact guest services at +603 5520 8000 for reservations and general inquiries. For catering and events, including weddings and corporate functions, contact +603 5520 8000 or email [email protected]. Online booking is available through our website.

Yes, we cater specifically to business needs with our Business Centre (7am-11pm daily), 15 function rooms, high-speed Wi-Fi, professional meeting packages, convenient airport access, and modern meeting technology. Our executive accommodations and event coordination support productive business travel.