Facilities and Services

Complimentary Shuttle Service*

The complimentary shuttle service is temporarily suspended until further notice to observe the social distancing.

Updated on 15 June 2021

Business Centre

You’ll find our Business Centre on the ground floor of the hotel. Offering a wide range of services for our business travellers, we are happy to help.

Services include:

• Computer/ Internet Facilities
• Courier Service
• Hotel / Travel Arrangements
• Projector
• Photocopying / Facsimile
• Secretarial Services
• Workstations

Operation Hours:
Daily: 7 am – 11 pm

Updated on 15 June 2021

Concierge / Other Services

Our experienced team is your go-to source of information about Shah Alam, and is happy to assist with anything on your mind. Concierge assistance is available 24 hours daily at the Concorde Hotel Shah Alam.

Services include:

• Air Ticketing Service
• Doctor on Call
• Foreign Currency Exchange
• Laundry & Dry cleaning
• Limousine Hire
• Mail & Information
• Travel & Tour Assistance
• Valet Service
• Multi-storey Car Park
• Banquet & Meeting Rooms
• Musholla / Muslim Prayer Room
• 24-Hour Room Service
• Hair & Beauty Salon

Updated on 15 June 2021

Swimming Pool 

ONLY FULLY VACCINATED INDIVIDUALS ARE ALLOWED TO USE THE SWIMMING POOL FACILITIES.

You’ll find our huge swimming pool where you can go for a peaceful swim or a fiendish lap or ten. A kid’s pool is also available.

Location: Level 3

Operation Hours:

Mondays – Fridays: 9 am – 8 pm
Saturdays, Sundays & Public Holidays: 9 am – 7 pm

Swimming Time Session:

Maximum capacity: 25 persons per session
Duration per session: 45 minutes

TERMS & CONDITIONS:

• Kilos Fitness Center members and registered in-house guests completed with 2 doses after 14 days of vaccination (Pfizer, AstraZeneca, and Sinovac) or 28 days of vaccination (Johnson & Johnson and Cansino) are allowed to use the swimming pool facilities.
  
• Children below 17 years old are allowed to use the swimming pool facilities accompanied by fully vaccinated individuals.
• Please adhere strictly to the SOPs and Terms & Conditions set by the local health authorities and management.
• Any violation of the SOPs and Terms & Conditions, members or registered in-house guests will be denied to the pool area.
  
• The Management reserved the right to make changes without any prior notice.

Updated on 20 September 2021

Kilos Fitness Center 

ONLY FULLY VACCINATED INDIVIDUALS ARE ALLOWED TO USE KILOS FITNESS CENTER FACILITIES.

Step into our fully-equipped gym! Membership brings you complete command of all facilities, including:

• Fully equipped unisex gym
• A private female gym
• Friendly reception & qualified trainers
• Large steam & sauna rooms
• Lockers & towels provided
• 3 hours complimentary parking
• 10% discount at the Hotel restaurants (except during Ramadan)

Operation Hours:-
Mondays – Fridays: 9 am – 9 pm
Saturdays, Sundays & Public Holidays: 9 am – 8 pm

TERMS & CONDITIONS:

• Kilos Fitness Center members and registered in-house guests completed with 2 doses after 14 days of vaccination (Pfizer, AstraZeneca, and Sinovac) or 28 days of vaccination (Johnson & Johnson and Cansino) are allowed to use the gym facilities.
• Please adhere strictly to the SOPs and Terms & Conditions set by the local health authorities and management.
  
• The gym is available to adult guests aged 18 years and above only.
• Any violation of the SOPs and Terms & Conditions, members or registered in-house guests will be denied entering the gym.
  
• The Management reserved the right to make changes without any prior notice.

Updated on 20 September 2021