Guests' Reviews

Satisfied!!
Aminah
25 February 2010

The reception staff and the bellman was very helpful, productive and was giving their best service. The staff were Feena, Saufiq and Anson.  Thumbs up for the trio. They are the future of the hotel. Thank you Concorde. Will be checking in again soon.  Cheers
Patrick Josep
13 February 2010

Very good overall.
Bhavin R Durji
11 February 2010

En Saufiq is very kind, friendly, helpful and very courteous - always with a big warm smiling face.  Very lucky to have such good staff.
Tang
10 February 2010

Please convey my great thanks to Mr SHAJAHAN.  He cleaned precisely and efficiently many times my room.  He is a polite, friendly and helpful personality with great skills in room cleaning.  Concorde Hotel can be proud to have such staff
HW Kammer
10 February 2010

This is my second visit to Concorde.  I would like to convey my deepest and greatest thanks to one of your staff named SHIRA.  She really did a good job.  She’s so efficient in work, delightful, and so polite.  I would love to come back to this hotel just because of her warmest service and hospitality.  Well done! Excellent service in excellent hotel!
Dalila Kameron
10 February 2010

I would like to thank with your staff Sazline.  She is very nice and helpful.  Keep it up. Hopefully you will maintain with your service and move much better and better.  You are a good staff and excellent work!!
Azman Syah
8 February 2010

Good ambience. Friendly waiter/waitress towards regular customer.
Mohd Radzi & Family
4 February 2010

Your hotel has a very good and wonderful staff.  Thanks to them.
Asfarizam Bin Othman
16 January 2010

We stayed in Bridal Suite 1604.  We were served by Ethan Goh for our wedding.  The services for the whole event from planning, to food tasting, to actual event was EXCELLENT!!  To Ethan and the staff at Concorde Shah Alam, THANK YOU! You made our wedding memorable.
Nicholas & Pearly
16 January 2010

Please accept my heartiest gratitute for all the work done to make my son's wedding ceremony on 4th December successful. Even the Sultans commented the same especially the nice food. Your En. Ahmad Zubir Ahmad Kehan and En. Hanafi Bin Mohamed Salleh have been very coorporative. Thank you from me and my family.
Rabiatul Adawiah A. R.
4 December 2009

Dear Ethan, Good afternoon and hope this mail finds you well! As per above subject, I wanted to say a big thank you to you and your team for coordinating my wedding event smoothly on that night. Am glas that everything was in place, smooth and went as per planned. Please help me to give a pat on the back to your banquet team again! All the best and cheers!! P/S: If you have Facebook, please let mw know so I may tag you on the photo album ;-)
Alex & Jessica W.
15 November 2009

Hi Ethan

Sincerely from the bottom of our hearts, may myself, my hubby and my whole family say a big 'THANK YOU" to you for organizing such a marvelous wedding dinner for Sok Yuen's wedding.

I called up my friends and relatives, feed backs are good. We had proven to my guests that hotel wedding dinner food can also be good and proudly say that Concorde Hotel Shah Alam had done it for my girl's wedding.

Thank you again for being so helpful and resourceful at all occasions of problems. Keep it up, Ethan.

Regards.
Beh and Family
4 October 2009

Please be informed that I would like to address my appreciation to your staff - En Azmi & En Shahrul for their excellent, professional and efficient working attitude towards customer satisfaction. FYI, I am supposed to attend the course organized by SIRIM @ Gallery 2, Level 2 but I was caught in a heavy rain and I am not in the mode of ‘ready/presentable’ to attend the said course.
Many thanks to them who offered me a remedial action - they request an iron board, an electric iron and a towel from Housekeeping Dept and they also arrange for me to ‘dry out’ my clothes at Kilos Fitness Center (I really appreciate it!). In view of their excellent services, I hope that the Management will continue to provide a good and excellent services and they have added another ‘star’ for Concorde Hotel Shah Alam. Thank you
Mohd Husaini S.
30 September 2009

We stayed at the bridal suite after our wedding dinner at Concorde Hotel (Shah Alam). We were most impressed with the service & “attention to detail” given by the banquet staff especially Ethan Goh. The view from the bridal suite is superb. Thanks again to the banquet staff for being so helpful. We left our corsage at home and were in a panic. Ethan Goh immediately arranged for some to be made and delivered to us. He stayed with us throughout the dinner, making sure that everything was running smoothly. We are very impressed & grateful, please send him our thanks
S. Yuan Beh
20 September 2009

Please be informed that I would like to address my appreciation to your staff - En Azmi & En Shahrul for their excellent, professional and efficient working attitude towards customer satisfaction.  FYI, I am supposed to attend the course organized by SIRIM @ Gallery 2, Level 2 but I was caught in a heavy rain and I am not in the mode of ‘ready/presentable’ to attend the said course. 
Many thanks to them who offered me a remedial action - they request an iron board, an electric iron and a towel from Housekeeping Dept and they also arrange for me to ‘dry out’ my clothes at Kilos Fitness Center. (I really appreciate it!). In view of their excellent services, I hope that the Management will continue to provide a good and excellent services and they have added another ‘star’ for Concorde Hotel Shah Alam. Thank you. 
Mohd Husaini S.
30 September 2009

My wife and I had a good time during our 5 nights stay except for the air-conditioner which is not to expectation.  The rest is well above. We like to commend Mr Rahim & the lady (Chinese), Gym Instructress for making our stay more than pleasant and look forward to returning again.
Roland & Cecilia .
25 September 2009

Overall the services are excellent.  The only thing that disappoint me is the air-conditioning in the room, the flipper directs air to the floor.  In other word, the air-conditioning system does not condition the room.


Shahrul Nizam K.
20 September 2009

We stayed at the bridal suite after our wedding dinner at Concorde Hotel (Shah Alam).  We were most impressed with the service & “attention to detail” given by the banquet staff especially Ethan Goh.  The view from the bridal suite is superb.  Thanks again to the banquet staff for being so helpful. We left our corsage at home and were in a panic.  Ethan Goh immediately arranged for some to be made and delivered to us.  He stayed with us throughout the dinner, making sure that everything was running smoothly. We are very impressed & grateful, please send him our thanks.
Sok Yuen & Leong Chai .
20 September 2009

It delivers what it promises! I stayed at the Premier Club and it is really worth it. My children love it! Will definitely choose Concorde Shah Alam again. The staff are very friendly especially from the Premier Lounge. They provide complimentary snack for 2 pax from 6pm to 8pm and for breakfast, you can have a choice of having it at the restaurant or at the Premier Lounge (which we did!). It was a peaceful breakfast as you do not have to fight your way to the buffet table...
Hotel Club
8 August 2009

We are very satisfied with your service. We feel comfortable, because all staff very friendly and honest. Thank you very much. - (Room 1124)
Khairul Anuar Bin O. B.
28 July 2009

Premier Lounge staff - extremely helpful & friendly. With a very special mention & thanks to Nurul for being very friendly & helpful
Patrick H.
26 July 2009

It was a very pleasure and a successful event during my stay & for my wedding. To Hanafi, no words could describe best.  He is the man of this hotel. Feels like living in a 5-star hotel. Excellent. Meet all my expectations.  Definitely will return. Thank you so much for all the effort on my wedding. SYABAS!!
Nurafizah M. A.
6 August 2009