Good day Chisato san,
Hi, my name is Siti from Toyota Assembly Plant.
I would like to say thank you for your immediate support & co-operation for
the quotation.
My previous business dealing is actually with your competitor for most of
the company visitor. None of them given the satisfying job as you did.
For the future visitor I'll surely going to deal with your hotel.
Regards,
**********************
Siti Suhaini Bte Mohd Sahib
Admin Executive
Quality Engineering Department
Assembly Services Sdn Bhd
40000 Shah Alam, Selangor
Siti
24 July 2010
Dear Ethan Goh,
This is in regards to the service given by you and your piers. We visited your restaurant ( Xin Cuisine ) for my brother’s wedding ceremony on the 29th of May 2010 and would like to compliment you and your piers for the excellent service that all of you have offered us. All of you had helped us in arranging the ceremony and were very polite and helpful to the guest. It was very impressive on how you managed to pull the ceremony off and handled the whole function. The food served was delightful and all the guests were praising the service and the food. Everyone were satisfied by the service and taken by surprise by the level of service satisfaction offered by your team. They were even deciding that they would choose your restaurant as one of the top choices for any of their functions in future.
I would like to thank you personally for all the effort you have poured in managing this function. I can say out loud that this is the best ceremony I’ve been to. JOB WELL DONE. HEARTIEST CONGRATULATIONS TO ALL.
I would also like to thank all the staffs of the restaurant and hotel for handling this function as there were a number of guests and I was actually worried if everything will go fine. Indeed, you have showed me what is 5-STAR service standard. Your staffs ( both in the restaurant and hotel ) were full of energy and enthusiasm in helping the guest in achieving what has been impossible. I am very thankful to each one of you and I hope that your restaurant will continue to be one of the best restaurants in the city.
Thank you again and best of luck for the future. You have showed me what is “Making sure you get all the glory. Always at Concorde.”
Joan Ong
29 June 2010
